
State Farm® Insurance Agent Janet Lin
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Peter Bond
April 18, 2025
"Really dishonest! Not sure if things are changing because of the fires, but my agent blatantly lied to me that my contractor said they could fix my roof and my contractor said no way. They're trying to pay as little bas possible and now I have a leaky roof that can't be repaired. Very dishonest group. Watch out. especially her agent Lynette Pennick. From the moment she got to my home she started looking for reasons to deny my claim. BAD FAITH!"
Xenia Vodegel
April 5, 2025
"Thank you agent Alex L for helping us with our question and sending what we needed. You are very nice to talk on the phone and listen what we need for our car ins ."
"Xenia, Thank you for taking time to write this 5 star review on Alex who helped answer all of our questions and concerns for your auto insurance. We so appreciate your business and the opportunity to work with you and your partner. Janet "
Santina Lora-Umali
March 31, 2025
"Tiara, who works with Janet Lin’s State Farm agency, was incredibly fast and helpful with my renters insurance. Even though State Farm is no longer offering new renters policies, she let me know right away, gave me solid recommendations for other providers, and handled my cancellation quickly and smoothly. She made everything so easy—highly recommend working with her!"
"Santina, Thank you for writing this 5 star review on the service and helpfulness you received from Tiara. I so appreciate it. We wished we could have helped you with your renters' insurance. Hopefully, we can be able to insure you again in the near future . Thanks for the high recommendation on Tiara! Janet"
Afterlife Boutique
March 19, 2025
"The team always come through for us! Quick response, very personable and professional!"
"Thank you so much for your review on my team. We appreciate this so much!! Janet"
Kent L
March 13, 2025
"I love working with Anita S. She always has good information and is very timely to return calls. She makes me want to stay with State Farm. ALWAYS a pleasure and excellent follow through when working with the office."
"Kent, Thank you for your review and taking time to write about how you "love" working with Anita and the help she provides you when you call. I so appreciate this! Janet"
J Mark Jenkins
March 5, 2025
"Very accessible and attentive to my insurance needs. I couldn’t ask for better service."
Geraldine Quintanilla
February 27, 2025
"State farm was very helpful today especially Judy A I got all my questions answered and in very politely manner way thank you so much state farm."
"Thank you for writing a 5 Star review, Geraldine on your experience with Judy at my agency. So glad that Judy to get a life insurance policy in place for your needs. Good to be protected! We appreciate your business and this review!! Janet"
Joe Mancini
February 21, 2025
"I've been a customer for insurance from Janet and her team for a little less than 20 yrs. I'm always impressed with the level of service that they provide, which is often way above any other insurance provider that I have used. At times I may have found a slightly lower rate here or there, but I've always felt the service provided was well worth the small delta in price I may have received from going elsewhere."
"Joe, thank you so much for taking time to write this review on your experience with my agency and still staying with State Farm (my agency) even if you may find a slightly lower rate elsewhere. Thank you, thank you, for your business !! Janet"
Al Chan
February 5, 2025
"Janet Lin and State Farm insure my parents home in the sunset district of San Francisco. As my parents are elderly, I have been working with Anita Tsang Scribner from Janet's office. They are absolutely the most professional, thoughtful and responsive insurance team I've ever worked with. If State Farm was accepting new home owners policies, I would definitely contact them. They are the best."
"Al, What a wonderful and generous review on my office! Thank you for spending time to write this 5 star review on Anita. She is amazing and strives, like the rest of my team, to do there very best for our customers. Al, I appreciate your comment , "They are absolutely the most professional, thoughtful and responsive insurance team I've ever worked with". This means so much to Anita and I, thank you again!! Janet"
Ralph Jacobson
January 10, 2025
"We have been with the Janet Lin agency for many years. Today, we reviewed our policies with Anita Scribner. The review is something we do every year or two. As always, Janet and her staff are very thorough and are interested in our protection and our desire to maintain adequate insurance. Ms. Scribner was very clear about the coverages we have, and those areas where we might consider additional or other insurance to cover areas where we are currently exposed. We appreciate the quality work that this agency provides and intend to remain with them for many more years."
"Ralph, thank you so much for writing this generous review on my staff, Anita, and your experience with my agency. We so appreciate this and it always serves an encouragement to strive continuously to do our best for our policyholders such as you. We appreciate your business and loyalty with my agency. Janet"
Simon Tsang
January 4, 2025
"從保險公司客戶到25年老友記! 剛把2025年月曆掛上墻,忽然想起因為這棟房子的保險,我已經與State Farm 保險代理Janet Lin 和她的團隊,從客戶關係變成四份之一世紀的老朋友了。 因為Janet Lin 和她的團隊的專業效率,細心關懷,我家的保險(房,車,責任傘保險),都交託他們代理。車子被人碰了,一通電話,他們就幫我安排妥理賠和修車。有一次內子開車碰破了車輪,我不會把車內的後備車輪換上,我打電話問他們怎樣辦。Janet的助理Anita說他們幫我買的汽車保險,包括了電召他們約定的換後備車輪公司,到我車子拋錨的地方,我出示State Farm 保險號碼,換後備車輪公司的技師,就免費為換上後備車輪。我照Anita的指示,果然很快得到免費換上後備車輪。 Janet Lin教我理財(年金投資、共同基金),我是理財外行人,電話裏說不清,Janet不惜耐心,來我家說個明白,難怪客戶變老友了。 FROM BEING AN INSURANCE COMPANY CLIENT TO A 25-YEAR FRIEND! While pinning my 2025 calendar on the wall, I suddenly remembered that because of the insurance on this house, I had become an old friend of State Farm insurance agent Janet Lin and her team for a quarter of a century. Because of the professionalism, efficiency, and attentive care of Janet Lin and her team, I entrusted them with all my family's insurance (house, car, liability insurance). When my car got hit, I just made one call, and they helped me make the claim and get the repair. On another occasion, my wife got a flat tire while driving, and I couldn't install the spare tire onto the car. I called to ask them what to do. Janet's assistant Anita replied that the car insurance they helped me buy included calling their assigned company to install the spare tire. Anita told me to show my State Farm insurance number upon the technician’s arrival. I followed Anita's instructions, and sure enough, I quickly got the spare tire replaced for free. Janet Lin taught me financial management (annuity investment, mutual funds). I was a dummy in financial management; and failed to grasp her explanation over the phone. Janet kindly gave me a home-visit lesson in financial management. Like Dale Carnegie, Janet Lin wins friends and influences clients."
"Simon, I am speechless and so encouraged by your detailed review of your experience with my agency and team throughout this last 25 years. You are generous with your words and spent your time to write such a thorough review, I am so grateful and appreciative of it. I am grateful for your loyalty all these years and appreciate, deeply, your business in both insurance and financial investments. Thank you and Happy New Year!! Janet"
Armand Ebba
January 2, 2025
"Janet Lin has been my agent for over 20 years. Janet and her awesome team have helped me find the right home and auto coverage to protect my family and save me money. They have guided me through small and large claims and made it as painless as possible."
"Armand, Thank you for taking time to write this generous 5 star review on my agency and experience with my team. We are so delighted to help you and all our amazing, loyal customers such as you. Thank you , Armand! And Happy New Year!"
C VDH
December 30, 2024
"A delight and pleasure working with Anita and Abigale at State Farm. They genuinely take the time to understand your needs and provide the best coverage suited to your needs. Can’t recommend them enough!!"
"Thank you so much for your kind and generous words about Anita and Abigail in my agency at State Farm. They strive to give the best customer service through recommendations that are suitable for your situation and need for protection. I appreciate you taking time to write this review!! Janet"
Brian Chang
December 18, 2024
"Janet and Anita are not only extensively knowledgeable so as to ensure that every course of action you take is a well-informed one, but their kindness, care, and understanding will demonstrate that they have your best interest and the welfare of your loved ones in mind."
"Brian, Thank you so much for taking time to write this thoughtful review concerning the life insurance appointment we had with you and your wife. It is such a pleasure for us to connect with you and Laura. We are so happy to serve your life insurance need in the best way possible. Thank you for your trust and confidence in me and my incredible team which includes Anita! Janet"
Tricia Chan
December 18, 2024
"Thank you for providing the insurance services!"
"Tricia, So happy to hear that we can help and provide the insurance services you need!! Thanks for the 5 Star review!! Janet"
Jessica Justino
December 12, 2024
"I have held my insurance through the Janet Lin State Farm Office for at least 30 years. Janet and Anita have been very responsive to any of my requests. They were essential in helping me reinstate my insurance with State Farm. The personal touch they provided is definitely why I have stayed with them."
"Jessica, I appreciate your 5 star review on my office and the experience you have had over these 30 years. I appreciate your continual loyalty and trust in my agency. With gratitude and thankfulness, Janet"
Karen Reepen
December 10, 2024
"Anita was pleasant, on the BUTTON on appointment time, a FIRST, and supplied lots of useful information for me! We chatted like old friends... catching up. Thank you, it was a very pleasant conversation!"
"Karen, I so appreciate your generous review on Anita. She takes such good care of our policyholder(s) and yes, provides pertinent information for them to make the best choices for their protection. Thank you for writing this review!! Janet"
Bonnie Fraenza
December 3, 2024
"Very clear explanations of my policies and advice."
"Bonnie, Thank you for taking time to write this review on your experience with Anita. Anita, always strives to explain succinctly and carefully coupled with recommendations helpful to the policy or situation. We both appreciate the 5 Stars given so much! Janet"
Abby Crizaldo
November 26, 2024
"Janet and her team are so helpful and quick to respond. We submitted a claim last week after a car hit us and are already set up with a body shop and replacement car seat. Grateful that it’s been quick and painless!"
"Abby, I am glad my office was able to take care of your auto claim in a time sensitive manner and whole process was painless and quick . Thank you for taking time to write this review on your auto claim experience with us. I appreciate very much. Janet"
David Chi
October 30, 2024
"Anita was incredibly helpful with starting a new policy. She was very thorough to make sure I was opening the correct one for my use case. She was also super responsive to my questions, and took the time to answer in detail. I really enjoyed working with her to start a new policy."
"Wow, thank you so much, David, for this 5 Star review on Anita. I am so grateful for her (and my whole team) as they always strive to do their best to take care of my customers . Thank you for taking time to write this detail account of your interaction with her and her responsiveness to your questions. Much appreciated! Janet"
Ming Shu
October 16, 2024
"The team at Janet Lin’s office have been incredibly helpful throughout the years."
"Thanks, Ming!! We so appreciate your review on our office and your loyalty to us. Much appreciated, Janet"
Dustin Fang
October 9, 2024
"Anita was helpful, knowledgeable, and patient when helping me get a new auto insurance policy. I would recommend coming here for any insurance needs"
"Dustin, thanks so much for your review on Anita and how she is helpful, knowledgeable and patient each time. Thanks for letting us take care of your new auto insurance. Congrats on your new car! Janet"
Aijen B
October 2, 2024
"Excellent customer service. Have been with State Farm and Janet Lin for over 20 years and they have always been very helpful and efficient. Never had a problem with them in all these years"
"Thank you so much, Aijen , for taking time to write this 5 star review on my office. We are always happy to help and service your insurance needs! Thanks, Janet"
T Ma
September 23, 2024
"Anita was incredibly helpful as she assisted me with my policy. We had a few complex scenarios and she was able to get me an answer promptly. We both ended up learning a few new things on the call. Great customer service and a pleasant experience. Highly recommend her."
"Tony, I appreciate your time in writing this detailed and wonderful review on your experience with my agency , specifically with Anita. Glad we can answer the complex questions and scenarios that provided a better understanding of your insurance coverages and needs. We wish you can be a part of our agency. We are here, if you ever need us. And will always, welcome you! Janet "
Margaret Ferris
September 10, 2024
"Janet and her team have been doing our insurance for home, car and umbrella for a few years now. They are always responsive and helpful. Would highly recommend!"
"Thank you Margaret for taking time to write this review . Much appreciated and happy we can be there for your insurance needs . Janet "