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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Bonnie Fraenza

December 3, 2024

5  out of  5
rating by Bonnie Fraenza
"Very clear explanations of my policies and advice."
We responded:
"Bonnie, Thank you for taking time to write this review on your experience with Anita. Anita, always strives to explain succinctly and carefully coupled with recommendations helpful to the policy or situation. We both appreciate the 5 Stars given so much! Janet"
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Abby Crizaldo

November 26, 2024

5  out of  5
rating by Abby Crizaldo
"Janet and her team are so helpful and quick to respond. We submitted a claim last week after a car hit us and are already set up with a body shop and replacement car seat. Grateful that it’s been quick and painless!"
We responded:
"Abby, I am glad my office was able to take care of your auto claim in a time sensitive manner and whole process was painless and quick . Thank you for taking time to write this review on your auto claim experience with us. I appreciate very much. Janet"
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David Chi

October 30, 2024

5  out of  5
rating by David Chi
"Anita was incredibly helpful with starting a new policy. She was very thorough to make sure I was opening the correct one for my use case. She was also super responsive to my questions, and took the time to answer in detail. I really enjoyed working with her to start a new policy."
We responded:
"Wow, thank you so much, David, for this 5 Star review on Anita. I am so grateful for her (and my whole team) as they always strive to do their best to take care of my customers . Thank you for taking time to write this detail account of your interaction with her and her responsiveness to your questions. Much appreciated! Janet"
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Ming Shu

October 16, 2024

5  out of  5
rating by Ming Shu
"The team at Janet Lin’s office have been incredibly helpful throughout the years."
We responded:
"Thanks, Ming!! We so appreciate your review on our office and your loyalty to us. Much appreciated, Janet"
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Dustin Fang

October 9, 2024

5  out of  5
rating by Dustin Fang
"Anita was helpful, knowledgeable, and patient when helping me get a new auto insurance policy. I would recommend coming here for any insurance needs"
We responded:
"Dustin, thanks so much for your review on Anita and how she is helpful, knowledgeable and patient each time. Thanks for letting us take care of your new auto insurance. Congrats on your new car! Janet"
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Aijen B

October 2, 2024

5  out of  5
rating by Aijen B
"Excellent customer service. Have been with State Farm and Janet Lin for over 20 years and they have always been very helpful and efficient. Never had a problem with them in all these years"
We responded:
"Thank you so much, Aijen , for taking time to write this 5 star review on my office. We are always happy to help and service your insurance needs! Thanks, Janet"
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T Ma

September 23, 2024

5  out of  5
rating by T Ma
"Anita was incredibly helpful as she assisted me with my policy. We had a few complex scenarios and she was able to get me an answer promptly. We both ended up learning a few new things on the call. Great customer service and a pleasant experience. Highly recommend her."
We responded:
"Tony, I appreciate your time in writing this detailed and wonderful review on your experience with my agency , specifically with Anita. Glad we can answer the complex questions and scenarios that provided a better understanding of your insurance coverages and needs. We wish you can be a part of our agency. We are here, if you ever need us. And will always, welcome you! Janet "
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Margaret Ferris

September 10, 2024

5  out of  5
rating by Margaret Ferris
"Janet and her team have been doing our insurance for home, car and umbrella for a few years now. They are always responsive and helpful. Would highly recommend!"
We responded:
"Thank you Margaret for taking time to write this review . Much appreciated and happy we can be there for your insurance needs . Janet "
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Ashley Lee

August 19, 2024

5  out of  5
rating by Ashley Lee
"Janet Lin’s office has been amazing in helping to manage my insurance policies over the last few years. Everyone on the team is extremely knowledgeable and helpful. When I bought renter’s insurance in 2020, it was a smooth process, and I was given advice on what was a reasonable amount to cover given my possessions moving into my first apartment. I appreciated that I was not pushed to buy renter’s insurance worth more than my belongings and was guided on what would be best for coverage purposes. When I moved to Virginia and needed car insurance, Janet Lin’s team made the transition seamless in getting my information over to an agency in Central Virginia who could help insure my car. I was impressed by thoroughness of information transferred to the point that there wasn’t much I had to provide to the Virginia agency to get set up. From my experience setting up renter’s insurance (in the past), car insurance, and life insurance, Janet Lin’s office has been nothing but helpful and caring for each client’s best interest. The collaboration between each team member and how they leverage each other’s strengths to the team and ultimately to serve their clients is unique and not something I have seen to the same level in other State Farm agencies."
We responded:
"Ashley, Thank you for taking time out to write this detailed review on your experience with getting renters insurance with my agency. I know you are busy with medical school and you still took time to review my office. We appreciate it and hope to take care of all your future insurance and financial needs ! Janet"
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Caner Kale

August 9, 2024

5  out of  5
rating by Caner Kale
"I had the pleasure of working with Janet Lin State Farm Agency for my car insurance over the past 2 years, and I can confidently say they offer top-notch service. The entire team is polite, professional, and genuinely dedicated to helping their clients. I want to especially recognize Anita, who was an absolute standout in my experience. From the very beginning, Anita was incredibly kind and approachable, making it easy to discuss my insurance needs and concerns. She has an impressive depth of knowledge about insurance products, and she took the time to ensure I fully understood my options. What really sets Anita apart is her unwavering commitment to her clients. No matter what I needed, she was always there to help with a friendly attitude and a level of professionalism that’s hard to find. Her responsiveness and willingness to assist made a significant difference for me. If you’re looking for an insurance agency where you’re treated with respect and where your needs are truly prioritized, I highly recommend Janet Lin State Farm Agency."
We responded:
"Thank you so much for writing this review! Anita truly enjoys helping others and especially learning about their cultures! She mentioned she picked up some Turkish from you! Teşekkür ederim! Güle güle! We really value your business and every opportunity to serve your insurance and financial needs. Janet "
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Dede Heiman

August 8, 2024

5  out of  5
rating by Dede Heiman
"Just wanted to say I am supremely pleased and confident of the care💯I’ve received when asking about both mundane and complicated insurance questions. Janet and her team have been my agent for decades. Her 3 A team delivers: Alex, Anita and Abigail."
We responded:
"Dede, Thank you for your time in writing this generous review on my team. We love to take care of you and appreciate you very much. Blessings and thanks !!"
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Bob Miller

August 7, 2024

5  out of  5
rating by Bob Miller
"I interacted with several of the office personnel, and they were very friendly and competent. They followed through on their commitments and were very easy to deal with. I would definitely recommend using this office for insurance needs."
We responded:
"Thank you , Bob, for taking time to write this review. I appreciate your comments on the "ease" and "commitment" to follow through with what we said we would do. And thank you for your business! Janet"
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Carlos R. Carazo

July 2, 2024

5  out of  5
rating by Carlos R. Carazo
"I have been insured with State Farm since 1972 and we have been with Janet Lin since 2009. They have covered my Autos, Home, Life insurance and we have used State Farm Bank to open CD's. State Farm and specifically, Janet, Anita and Alex and all her staff have always been available to promptly answer or address any issue or concern; their service has been impeccable. It is safe to say that Janet has provided invaluable support and guidance as my wife and I transition into our senior stage of our lives. I highly recommend Janet Lin and her State Farm staff to address any insurance related questions."
We responded:
"Carlos, thank you so much for taking time out to write this review . We appreciate your kind and encouraging words about us and we will continue to do our best to be with you in every step of your life . We are so happy to have you as our client and thankful!! And let’s have another “50” years together !! Janet"
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Romeo Pakasi

July 1, 2024

5  out of  5
rating by Romeo Pakasi
"We decided to go with State Farm among other companies and insured our family with their Term and Whole life insurance products. During the initial process until now, Nissi has been very knowledgeable and responsive. She possess deep knowledge and insights about term and whole life insurance to give us confidence which products best suited for our family. We feel safe in knowing that our family is protected through the insurance policies we bought in the event of unfortunate circumstances. We feel very confident and secured in the company’s track record and their established products. Overall, we highly recommend Nissi as your trusted agent when it comes to term and life insurance products!"
We responded:
"Thank you so much for your review on Nissi and how she has been responsive, knowledgeable and helpful in your need for life insurance. It can be complicated but I know, she has been able to simplify and focus on the key aspects of what is needed in your life insurance protection for your family. Thanks again for your review!! Janet "
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Jay Rosas

July 1, 2024

5  out of  5
rating by Jay Rosas
"I have been insured by State Farm for over 20 years and have had nothing but excellent experiences in dealing with them. My State Farm Agent Janet Lin and her staff (shout out to Anita) in San Francisco have always been wonderful to deal with, are always upfront and honest when it comes to giving advice and recommendations, but most importantly, they always recognize me when I call their office and have my policy at the ready. Dealing with them all of these years (locally/directly) has been one of the biggest reasons I have been such a longstanding customer!"
We responded:
"Thank you Jay for taking time out to write this review on my office and your interaction with Anita. We appreciate your business and loyalty and thinking of us each time you have an insurance or financial need. Thanks for the 5 star review! Janet"
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Tianlang Chen

June 17, 2024

5  out of  5
rating by Tianlang Chen
"Great service!"
We responded:
"Tianlang, thank you for your 5 star review ! I appreciate it. Janet "
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Samir Abbassidi

April 25, 2024

5  out of  5
rating by Samir Abbassidi
"Anita and the team of Janet is knowledgeable and easy to communicate with. Highly recommended."
We responded:
"Thanks for your compliment and writing this review on my team! Much appreciated! It means a lot to us! Janet"
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David E

April 13, 2024

5  out of  5
rating by David E
"Janet and her team have provided me with first class service, advice and education for years. They are always willing to spend time with me and to discuss the pros and cons of all aspects of my different policies and coverage. I recommend them without hesitation."
We responded:
"Thank you so much for taking time out of your busy schedule to write this review, David. They constantly strive to educate and help our policyholders with their insurance and financial needs. I am grateful to have them be apart of my agency. Much appreciation for your 5 star review! Janet"
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raymond McWoodson

April 12, 2024

5  out of  5
rating by raymond McWoodson
"I would like to thank the the office of Janet Lin of State Farm and staff for always a wonderful experience and 5 star service especially Mrs Judy Ascendio she is awesome thanks"
We responded:
"Raymond, Thank you for taking time to write this review on both google and yelp. So happy Tiara, could take care of your life insurance needs and you had a very "pleasant" experience in doing so. We appreciate your, Raymond! Thanks, Janet"
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Tyrone Mckellar

March 29, 2024

5  out of  5
rating by Tyrone Mckellar
"I just purchased a 2024 Gixxer 750. Hooked it up to a trailer and towed it home. The next day I called my insurance company AAA thinking it would be an easy and quick process to add the motorcycle insurance to my cars policy. Oh how wrong I was! I was told that they don’t provide motorcycle insurance that they would have to go through Progressive insurance. Progressive gives me a quote of $6,000. On top of that, they wanted it in a single lump sum for the year. To say I was shocked is an understatement. I called around for an entire day from company to company getting the same type of results. If they didn’t want the lump some they wanted between $500-$600/month. I have had my drivers license since I was 16. I been riding since I was 21. I’m now 50 years old. I have never had to pay such outlandish insurance premiums for a bike. My driving record is spotless which it has to be because I am also a class B driver. I was just starting to wonder if I made a mistake buying the new bike. Until in a last desperate attempt I typed into my google browser Motorcycle insurance companies San Francisco. 100’s of companies popped up. I randomly chose one number to call. That was to Janet Lin State Farm insurance company of San Francisco. An agent by the name of Anita Scribner answered the phone. After my pleas for help. She was so kind and helpful. And was also shocked at the quotes I was getting. She told me not to worry that she could help me. After about 15 minutes on the phone I was set up with full coverage motorcycle insurance at $92/month. I wanted to cry I was so excited! Anita at Janet Lin State Farm insurance is the most professional and kind agent I have had the pleasure of dealing with. I will be making a change from AAA to Janet Lin State Farm insurance for my other vehicles also. If any other riders are experiencing the same insane quotes. Don’t get ripped off by greedy agents and companies. Give Anita at Janet Lin State Farm insurance immediately!"
We responded:
"Tyrone, Thank you so much for taking time to write your generous and wonderful review on my office regarding, Anita. Anita, is amazing and strives always to do her best to whomever calls my office. I am so happy she was able to help in sure your motorcycle fast, smooth and at the right cost for it compared to your experience with the other carrier. Thank you so much, for sharing your experience with Anita at my State Farm agency. I so appreciate it! Janet"
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Briana Foster

March 18, 2024

5  out of  5
rating by Briana Foster
"Just moved to the bay and was looking for support obtaining insurance in the area. Anita was thorough, detailed and helped me promptly. Highly recommend this office!"
We responded:
"How wonderful that Anita was able to help you! Thank you for taking time to write this review. We so appreciate it and your business! Janet"
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Jennifer Suit

March 16, 2024

5  out of  5
rating by Jennifer Suit
"We've been clients of Janet Lin's office since 2010 and have always been pleased with their kindness, prompt service, and advocacy in helping keep our premiums low. If the State Farm service fits your needs, I can't recommend this team enough."
We responded:
"Jennifer, So happy we can take care of you in this way. We strive as an office to do our best to fit the insurance cost with the coverage needed by our customers. Thank you for writing this 5 Star Review. It means a lot to us. Janet"
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Biniyam Tulu

March 15, 2024

5  out of  5
rating by Biniyam Tulu
"I really like her the way she helping me and she's a kind friendly lady she's doing great job I'm 100 percent comfortable with her she did a great job thanks so much Janet lin"
We responded:
"Thanks so much for your generous review on how we are able to help and have you 100% comfortable with our services and recommendations. Janet"
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Mervyn Ho

March 14, 2024

5  out of  5
rating by Mervyn Ho
"Anita was great - very understanding and gave useful advice"
We responded:
"I'm so glad that Anita could help you better understand how insurance works, as a new driver. Thank you for your appreciation and acknowledgement of her help. Janet"
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David Wilkie

March 12, 2024

5  out of  5
rating by David Wilkie
"Anita is a great insurance agent. We've had many pleasant chats over the years about different insurance options. She consistently demonstrates both her expertise in the subject matter and that she cares about her clients."
We responded:
"David, Thank you for your generous compliment of my agency and the experience you have had with Anita. I will share this review with her serving as an encouragement to what she does day in and day out for my customers such as you. Janet"